Information regarding right of withdrawal (Widerrufsbelehrung)

Consumers are entitled to a right of withdrawal (Widerrufsrecht) according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Information regarding right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Atelier Jolanda's Tulip Fashion & Art - Ning Zhang, Römischer Ring 9, 60486 Frankfurt am Main, Germany, Tel.: +49 157 3826 3358, e-mail: info@jolandas-tulip.de) by means of a clear declaration (e.g. e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply, unless we have agreed otherwise with you, to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs.

The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.

 

General information

1) Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, please use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.

2) Please do not return the goods to us freight collect.

3) Please note that the aforementioned clauses 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

II. Withdrawal form

If you want to withdraw from the contract, please fill out this form and send it back.

To

Atelier Jolanda’s Tulip Fashion & Art

Ms Ning Zhang

Römischer Ring 9

D-60486 Frankfurt am Main

Email: info@jolandas-tulip.de

I hereby withdraw from the contract concluded by me for the purchase of the following goods

_______________________________________________________

_______________________________________________________

Purchase price of the goods

EUR  ____________

 

Ordered on ____________ / received on __________________

 

Name of the consumer

First name ___________________________________________________

Family name ___________________________________________________

 

Adress of the consumer

 

________________________________________________________

Signature of the consumer (Only for communication on paper)

 

_________________________

Date